Customer Service Support

For questions, suggestions, or any website problems
By E-mail

Send email to [email protected].

This goes to customer service, not to individual Home Exchangers. To propose a home exchange with someone you must sign in and click through the listing.

You will get a response within 24 hours. If you don't, it was lost, deleted, or our response went into your bulk mail folder based on your email filter settings.

Please check these common reasons that email gets lost if you don't receive our answer.

By Phone

We always try to solve any problem via email. If we can't, we'll arrange a call to your home or business.

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